TUGAS 3 COMPLAINT LETTER

26 December 2016

Number : 12/AB-CD/EFGH/II/2016

TOKO BAJU CANTIK

Mangga Manis Street, Number 12, South Jakarta

Subject : Complaint about delay of the goods

To :

Marketing Manager

KONVEKSI KEREN

Durian Street, Number 05, Bekasi

Dear Sir / Madam

Through this letter, we inform you that our order has not arrived yet. In your letter number 13/AB-CD/EFGH/I/2016 dated August 20th, 2016. Our orders will be arrive within a week. It is already over a week but our order has not arrived.

The delay has major impact for our company because our customers are waiting for their orders too. Please make sure that this kind of delay wouldn’t happen again in the future. If it is happen again, our company will look for another business partner and cut off

 our cooperation.

Thank you for your concern

Sincerely

Ulfa Aulia Pratiwi